This cookie policy was last revised on May, 25 2018. 

 

What are cookies?

Cookies are small text files that are sent by a website to a web browser and contain information that is transferred to your computer's hard drive. This enables the website to identify and track the web browser. Cookies can, among other functions, enable a website to recognize a device each time it visits, remember user preferences and recommend content. Cookies in themselves do not identify the individual user, but rather the computer used. However, some cookies may contain personal information such as user identification numbers.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a more personalized user experience when you browse our website and also allows us to improve our website. By continuing to browse and use our website, you are agreeing to our use of cookies.

Different cookies do different things and some are essential to the operation of a website, whilst others are not. The different types of cookies are: 

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical/performance cookies. These allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognize you when you return to our website, enabling us to personalize our content for you and remember your preferences.
  • Targeting cookies. These cookies record your visits to our website, the pages you have visited and the links you have followed. We will use this information to make our website and any advertising displayed on it more relevant to your interests. We may also share this information (in anonymised form) with third parties for this purpose.

To the extent that any personal information is collected through our use of cookies, our Privacy Policy (http://www.eplus.com/privacy) will apply to our processing of that personal information.

 

What cookies do we use?

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

Cookie
 
Purpose Expiry of cookie
ASP.NET_SessionId
 
This is a session cookie which is used to store a unique identifier for your session. It is automatically generated by ASP.net, which is the platform powering our web content management system. 
 
End of the session.
NSC_XXX-QSPE
 
This cookie is used by our HTTP load balancer, to make sure that sessions are “sticky” to an individual web server. Making the sessions "sticky" means that the correct server is selected to ensure better functioning of the website. 
 
5 hours.
 cookie-policy-accepted-20180525
 
This cookie tracks whether or not users have accepted the company's Cookie Policy (5/25/18); if this cookie does not exist a policy notice will appear at the top of every page.  9999 days.
_ga
 
Both of these cookies are used by Google Analytics to track visitors and to distinguish users from each other. Google Analytics is a web analytics service provided by Google, Inc. Google Analytics cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve our website. Google holds this information and provides us with access to it. Find out more about Google Analytics at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. Read the Google Analytics privacy policy at: https://www.google.co.uk/policies/privacy/. 2 years.
_gid
 
24 hours.
_mkto_trk
 
This cookie is used by Marketo to track visitors and their behaviour in order to link them to the recipients of email marketing campaigns and ultimately to measure campaign effectiveness. Marketo is a marketing software provider and their privacy policy can be found here: http://legal.marketo.com/privacy/
 
2 years.
sf-trckngckie
 
This cookie is used by our web content management system to log page visits.
 
180 days.
sf_site This cookie is used by our web content management system to determine the correct content to present to users depending on which of our websites is accessed. 
 
2 years.

 

 

What are third-party cookies?

Third parties, including, for example, advertising networks and providers of external services like web traffic analysis services, also use cookies. There are certain individual pages and features on our website through which third parties have the ability to add additional cookies, known as 'third-party cookies.' These cookies are placed by the relevant third party and we have no control over these cookies other than allowing them to be served. As we are not in control of the third party features, we cannot outline the specific cookies they might create. Third-party cookies may be added by the following:

Third Party
 
Purpose
AddThis
 
AddThis are used to include social media sharing functionality. More information can be found here: http://www.addthis.com/
 
BrightCove BrightCove are used to host streaming video content and players. More information can be found here: https://www.brightcove.com/en/
 

 

Can I refuse or opt out of cookies?

Most browsers automatically accept cookies, but you can usually change your browser settings to limit or prevent cookies. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our website.

If you set your browser to not accept cookies, please note it may result in certain sections or features of our website not working properly and certain personalised services not being provided to you or users of your computer.

More information about cookies generally can be found at: http://www.allaboutcookies.org/.

You can find out how to opt out of being tracked by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Contact us

If you have any comments or questions about the use of cookies on this website, please contact us by email at compliance@eplus.com. You can also write to us at 13595 Dulles Technology Drive, Herndon, VA 20171